Returns & Exchange

Customer satisfaction is our highest priority. If you have any problems with your purchase, please contact us at storedpmusicpr@gmail.com 

If for any reason you are not satisfied with your purchase, you may return the items for exchange only. Exchanges have to be made within 15 days of receipt of purchased items. Please note that original shipping charges are non-refundable. 

Send an exchange request to store@dpmusicpr.com including your order number. Note that for the first request of exchange shipping costs are on us, but shipping charges will apply for all subsequent requests regarding the same order.

DPMUSIC® accepts items in their original condition, meaning: unaltered, undamaged and with tags attached. Please allow 14-21 business days from the time you mail your order for your exchange to be processed. We will notify you via email once your exchange has been processed. Items will not be accepted for return or exchange after 15 days of delivery. Customer is responsible for any return shipping fees. 

Final Sale Items

Final sale items may not be returned or exchanged.